Return And Refund

Return And Refund

At Hindustan Sanitary Stores, we prioritize customer satisfaction in every transaction. If, for any reason, you find yourself dissatisfied with your purchase, we are committed to assisting you through our return and refund process.

We understand that circumstances may arise where returning an item becomes necessary. To facilitate this process, we have established clear eligibility criteria. To qualify for a return, the item must remain unused and in its original packaging, and the return must be initiated within 10 days from the purchase date. While we strive to accommodate all requests, please note that certain items, such as sanitary products, customized items, and clearance items, may not be eligible for return.

Upon receiving your returned item, our team will promptly inspect it and notify you of its status. If the return is approved, we will initiate a refund to your original method of payment. However, please be aware that shipping costs are non-refundable, and any return shipping fees will be deducted from your refund amount.

For exchanges, kindly reach out to our team, and we will guide you through the necessary steps to facilitate the exchange process seamlessly.

Should you have any inquiries or require further clarification regarding our Return and Refund Policy, please do not hesitate to contact us. Your satisfaction is paramount to us, and we are here to address any concerns you may have.

By engaging in a transaction with Hindustan Sanitary Stores, you acknowledge and agree to adhere to the terms outlined in our Return and Refund Policy. Thank you for choosing Hindustan Sanitary Stores.